Examples of good service and examples of bad service, Other Management

Assignment Help:

Problem 1

Many surveys have been carried out over recent years to try to evaluate why customers are lost. While the answers may vary by customer and organisation, survey after survey highlights similar reasons and trends. So the big question remains which is, why are customers lost?

Problem 2

(a) Many businesses spend about 75 per cent of their marketing budget in search for more new customers. The cost of this marketing mistake is a negative effect on profits. Why is it a marketing mistake?

(b) Give examples of Good Service and examples of Bad Service?


Related Discussions:- Examples of good service and examples of bad service

Requirements of sustainability, Question 1: What are the important ste...

Question 1: What are the important steps a hotel could take in order to meet the environmental concerns of the country and the requirements of sustainability? Question 2:

Pest framework to analyse the business environment, QUESTION 1 Apply Po...

QUESTION 1 Apply Porter's Five Forces Model to UTM explaining how it can be used by the University to assess the attractiveness of the Tertiary Education Sector QUESTION 2

Convenience sampling, Convenience Sampling - A convenience sample is a gr...

Convenience Sampling - A convenience sample is a group of  individuals who  are readily available to participate in a study. That is, the choice of the  sample  is  left complete

Six sigma - cynics view, Six Sigma - Cynics view The Six Sigma has take...

Six Sigma - Cynics view The Six Sigma has taken on the life of its own. The cynics might see it as "the next big thing" which will fade as soon as the new buzzword will come al

R charts, R Chart In this part we are going to look at control charts w...

R Chart In this part we are going to look at control charts which are directed towards monitoring the variability in case of individual characteristics like the variability in

Can fca assurance that a convinced service, Q. Can FCA assurance that a con...

Q. Can FCA assurance that a convinced service won't be privatized? No. FCA, in and of itself, cannot keep a service as of being privatized. However, FCA can show whether it is

Pestel analysis of the macro-environment, QUESTION 1 Explain each of th...

QUESTION 1 Explain each of the following concepts- (a) PESTEL analysis of the macro-environment (b) Porter's five forces (c) Value chain analysis QUESTION 2 Th

What is the importance of technology diffusion, Question 1 Write a short n...

Question 1 Write a short note on technology strategy. Describe in detail about the innovation management Question 2 What is the importance of technology diffusion? What are t

Internal local format, Internal Local Format   Internal formats are so ...

Internal Local Format   Internal formats are so called because they are internal/local to a software system. They can be changed specifically as per the needs of the local syst

Define learning organization, Question 1 What is change management? Explai...

Question 1 What is change management? Explain the importance of change management Question 2 Define Organisational Life Cycle. List and explain the stages in organizational L

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd