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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Question 1: (a) Describe briefly the services/operations included in the Rooms Division Management of a first class hospitality establishment. (b) Discuss the key concepts t
Problem Explain the key tools available to carry out the public relations function. Explanation of Public relations Developing Media Relations Launching Media Tours
Question : More and more hospitality managers are aiming towards sustainability. (a) As a future trend for management of hospitality organizations discuss what particular
critically analyze mr. vincent’s reasoningtion?
Question 1 Define Entrepreneurship. What are the types of entrepreneurs? Explain the importance of Entrepreneurship Question 2 Explain the entrepreneurial process in de
BINDING AND PRESERVATION WORK: Preservation and binding are those aspects of librarianship that have frequently been neglected. It is generally acknowledged that in the presen
Disciplines and Subjects - Library management: In a modern library the arrangement of documents is usually by subject. Thus, subject is the characteristic of division for arra
Miscellaneous Supplies and Equipment -libraray equipment-library management Besides the furniture and equipment enumerated above, a number of items useful for library operatio
Question 1: You have just been appointed as Food & Beverage Controller of a major Food & Beverage operation within a medium-size hotel. Explain in detail the various areas you
Definition of "Volume" : Economy in the cost of binding. reduction in the number of undersized volumes difficult to handle, the need for splitting over thick and composite
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