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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Machine Readable Catalogue: The past ten years have witnessed a great change in cataloguing practice with the increasing use of computers and network communications. Catalogui
Situation A caller asked "What is the policy on a manager unlocking one of their employees desks after hours in search of something? Is this an invasion of privacy? What righ
Card Catalogue Cabinet -library furniture-library management This is perhaps the most important piece of equipment in a library used frequently by both the library staff and t
"Managing is guiding human and physical resources into dynamic organizational units which attain their objectives to the satisfaction of those served and with a high degree of mora
Historical Sources: Historical Data are a combination of documentary and field sources. These consist of documents and various historical sources to which the historian him
Reading room -Reader Activity Area in library building-library management The reading room should be located nearest ° to the document collection concerned. The minimum readin
Question 1: (a) Describe the characteristics of a confined space. (b) By reference to entry into a confined space, describe briefly the factors that should be considered
Bibliographic data formats Bibliographic data formats adopted for exchange of data consist of three basic components: A defined physical structure: Rules for the arra
QUESTION 1 Caring for differences in Early Childhood Centres has become very important. Briefly explain why QUESTION 2 Briefly describe why planning is important even i
QUESTION When an investment is made in a fixed interest-bearing instrument, the risk is that the secondary market rate at which these instruments trade will increase, with a re
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