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QUESTION 1
E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points
QUESTION 2
Identify and explain the dimensions to be used for evaluating the quality of a
(a) A product
(b) A service
QUESTION 3
The new version of the ISO 9000 series is based on 8 management principles. You are required to explain the following 3 principles
(a) Customer focus
(b) Employee involvement
(c) Leadership
Problem: (i). Define the term ‘ecosystem' (ii). What are the three major ecosystems in the tropical marine environment. (iii). State and explain four main ecological
what it is all about?
Question: (a) What are the characteristics of a queuing system? (b) What are the implications of waiting lines? (c) List and explain briefly the most important factors to
Links in InformationTransmission Chain: i) Sources of Generation: As discussed in Unit 1, the researchers and their employing oreganisations are responsible for generating in
Document Delivery Service (DDS): Document Delivery Service is actually concerned with the supply of documents to the users on demand, either in original or its copy in print o
QUESTION The potential relevance of the concept of a destination life cycle has been examined in a number of studies. The model has apparent potential to advance theory and pra
Field Sources: Include living persons who have the knowledge about or have been in intimate contact with social conditions and changes over a considerable time. These Peopl
Question 1: a) Write short notes on the following terms to define them: i. An international tourist and a domestic tourist ii. An international excursionis
Question 1: Green buildings are known to be buildings that emit less carbon oxides and are therefore less harmful to the environment. Describe an existing green buildin
Problem 1 Using examples, explain the challenges of global communication in today's society. Problem 2 Check some of the characteristics that prevent development in you
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