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QUESTION
(a) Explain, using examples, the Prevention, Appraisal and Failure (PAF) model for measuring quality costs and briefly assess its potential for use in a service organisation of your choice
(b) Growing competition has compelled organisations to seek and adopt Quality approaches to remain competitive and one of the widely used approaches is Benchmarking
Briefly elaborate the different types of benchmarking and discuss the obstacles to successful benchmarking
S ocial structures as a management tool An understanding of the type of social structure which can take the responsibility of nurturing the learning, developing the competenci
Question 1 How can an investor be protected from inflation? Question 2 Explain the characteristics of Whitbeck Kisor Model Question 3 Explain the terms market efficiency
Advantages The machine-readable catalogue performs, all the functions of a library catalogue with greater efficiency and speed than any other form. We shall spell out theseadva
Question 1: What do you understand by the term logistics? What are the five elements of logistics and why are they crucial to conference and events management? Question 2:
standard form of L.P.P
Question 1 i) Discuss managing quality transformation in organisation ii) Explain the concept of quality in manufacturing & services Question 2 Explain the different step
Response Rate This is the percentage of responses generated through a direct marketing campaign.
RECORDS AND REGISTERS - library management: The Acquisition Department has to use appropriate records, registers, files, forms and other stationery at the various stages of i
Problem: ‘Government officials respond to incentives and disincentives. They are unlikely to undertake policies that are generally unpopular or that will lose them powerful sup
CLASSIFICATION TERMINOLOGY: Library classification as an academic discipline is about 125 years old. Its teaching and research has gained momentum comparatively recently. It m
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