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QUESTION
(a) Explain, using examples, the Prevention, Appraisal and Failure (PAF) model for measuring quality costs and briefly assess its potential for use in a service organisation of your choice
(b) Growing competition has compelled organisations to seek and adopt Quality approaches to remain competitive and one of the widely used approaches is Benchmarking
Briefly elaborate the different types of benchmarking and discuss the obstacles to successful benchmarking
Problems in Ordering, Procurement and Receipt: Ordering and procurement of periodicals are very much inconvenienced due to different locations of their publishers. If the lib
LIBRARY CATALOGUE-Introduction Library catalogue is an essential and important tool for any library. This tool has been developed to facilitate the use of reading materials in
QUESTION (a) Give four reasons why e-mail is considered one of the most powerful of all marketing tactics. (b) Strategic Planning is the first step in the execution of an e-
MARC and the Subject Approach The concept of MARC (Machine Readable Catalogue) has brought in a new era in the field of library and information services. MARC stimulated the
Types of Production to be Handled: The type of production being handled greatly affects material handling decisions. Powders liquids and gases are well suited for transp
Question 1: What are the important steps a hotel could take in order to meet the environmental concerns of the country and the requirements of sustainability? Question 2:
Let us review some questions that as a negotiator you can face while conducting a negotiation and the considerations to find answers to these questions: Framing the opening
Sample and Sampling The sample represents the population of those critical characteristics you plan to study. In other words, if the sample is representative of th'e pop
.Purposes of a Library Catalogue Libraries generally acquire reading and reference materials in various physical forms, which will be utilised by users for study, referen
Question 1: As a procurement manager of the public sector, discuss the factors that you will consider in the implementation of an e-Procurement system. Question 2: (i).
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