Distinguish between oracy and literacy, Business Management

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QUESTION 1

In deciding on means of communication, there are several factors to be considered. What are they and how important and determinant are they in producing the expected results?

QUESTION 2

Distinguish between oracy and literacy and explain why it is often necessary for you to be aware of these two concepts when addressing an audience.

QUESTION 3

Great leaders are not always great communicators. How can effective communication improve a manager's leadership qualities?

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