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Question 1:
(a) ‘Decisions should be thought of as a means rather than ends. They are manager's responses to problems and the results of a process of thought and deliberation'. Explain the steps to rational decision-making
(b) In everyday life managers are compelled to take ‘satisfying' decisions. Discuss the limits to rational decision-making.
Question 2:
‘Ethics are used by managers as guidelines in making decisions that affect employees, the organization, consumers, and other parties'. Explain this statement by making reference to the different types of workplace deviance
Question 3:
(a) Identify the different kinds of teams within an organization. Illustrate your answer with relevant examples
(b) The formation and importance of work teams within the organisation is essential. Discuss the different work team characteristics.
Question 4:
‘Contemporary managers must consider the issue of quality of work life when designing jobs. The issue reflects society's concern for work experiences which contribute to the personal growth and development of employees'. Describe, with examples, the different methods for job design commonly used by managers.
QUESTION 1 Organisations resist change for many of the same reasons as individuals do. There are also many forces inside an organization that create resistance to changes initi
Enacting change is difficult. The forces that create the need for change often bump up against equally powerful forces of resistance. Think of an organization with which you are fa
QUESTION 1 Gender communication is also a form of intercultural communication (Jandt, 2004). Discuss this statement with reference to any country of your choice. QUESTION 2
QUESTION "A stakeholder in an organization is any group or individual who can affect or is affected by, the achievement of the organization's objectives" (Freeman 1948:46) (
What are the principles of delegation of authority? Principles of delegation of authority: a. Parity in between authority and responsibility: There must be whole parity
QUESTION 1 (a) Describe the process of growth and development of individuals over the whole life span, highlighting the various milestones (b) Which period would you conside
The importance of body language Any two reasons described. For example: Good communication skills are important to improve the level of customer services (thereby helpi
QUESTION 1 (a) Elaborate on the recent developments in communication theory as a field of research and study. (b) Elaborate on three main communication theories that mark th
Question: a) (i) What are the main physical properties of mercury? (ii) Explain how can man be exposed to mercury? (iii) State four health effects of exposure to merc
QUESTION a) The processes that take place in a team while it is working together (i.e interaction, task & maintenance functions, group cohesion, norms and values) are often ove
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