According to research done in the field of organizational behaviour, it has been found that job satisfaction is negatively related with absenteeism and labour turnover.

Consequently, managers must ensure that there is job satisfaction in the organization in order to reduce the problem of absenteeism and labour turnover.

(a) Describe what do you meant by job satisfaction and the ways in which it can be measured in an organisation?

(b) Using Herzberg's two factor theory, describe the way in which a manager will ensure that there is job satisfaction in an organization.