Question 1:

(a) How an appropriate telecommunications infrastructure help better exploit Information Systems within and outside an organisations?

(b) How can information systems help decision makers make better decisions when the problems are non routine and constantly changing?

(c) Describe four kinds of structural organisational changes that are enabled by information technology?

(d) What kinds of software and software tools do we need to run our business?

Question 2:

(a) What security measures are needed by an organisation for electronic business and electronic commerce?

(b) What is the role of Information Systems in today's competitive business environment?

(c) What factors have brought about the emergence of ‘End User Computing'?

(d) What is Customer Relationship management System (CRM)? How does such a system add value to an organisation and to its customers?

(e) Your organisation intends to acquire hardware infrastructure to support eBusiness activities. What factors you would consider to acquire same?