Question:

(a) By making use of examples of your choice distinguish between Transaction Processing Systems, Management Information Systems, Decision Support Systems.

(b) What do you understand by a business process? Using an example of your choice, how can Information Systems help to integrate redesigned business processes within and outside an organisation?

(c) The choice of an appropriate business model is crucial for the success of an organisation intending to involve in eCommerce activities.

What factors may lead to failure of a ‘dot.com' organisation?

(d) How does a Database Management System help a business improve centralisation, eliminate redundancy, and maintain integrity of data?

(e) Selecting hardware and software for an organisation is a technical decision as well as a management decision. Discuss.