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Question 1:
With the help of an organisation chart, explain the importance of: 1. The Front Office Department 2. The Reservation Office 3. The Housekeeping Department
Question 2:
Describe the various functions and duties of the:
- The external auditor - The Internal Auditor - The night Auditor - The Financial controller
Question 3:
What quality assurance procedures would you establish in the provision of hotel accommodation of a first class hotel?
Question 4:
What are the main hotel plans on which room rates are based? How do these plans fit in the various packages offered by the hotel or the tour operator?
Question 5:
The rate of room occupancy depends on various factors, often beyond the control of the management. What are these factors and what measures can you recommend in order to increase average room occupancy?
Links in InformationTransmission Chain: i) Sources of Generation: As discussed in Unit 1, the researchers and their employing oreganisations are responsible for generating in
Question: (a) What do you understand by the term ‘An Organization'? (b) Differentiate between ‘A Formal Organization' and ‘An Informal Organization' (c) List three fac
Just-in-Time Inventory Management This is an approach to dealing with materials inventories that emphasizes the elimination of all waste and the continual improvement of t
QUESTION Read the extract below and answer the questions that follow There is general consensus among educators that all learners are not the same. However, a single school
Physical Processing Work: Cutting : It is often found that books are received with partially uncut sections. If these are left unnoticed, readers may carelessly open up the p
C hallenges Quality improvement can create conflicting situations and could result in complications. Project team members may be disillusioned by the past failures. The past e
Information Centres: It is now customary to establish documentation cells within many special libraries to provide different types of information services to their clients. Wh
Passing of Bills: The various jobs involved in the Bill Passing Work are: • Checking • Certifying • Passing • Transmitting A, serious risk involved in
Question 1 Suppose you are the CEO of MS Bank Corporation. Your bank is facing interest rate risk which has affected its operation significantly. Expalin the factors that influenc
User Approaches We have seen the purpose and functions of a catalogue. By using a library catalogue we can find out the various documents available in the library, without ph
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