Describe the three communication channels, Business Management

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QUESTION

(a) Your director has requested you to explain to newly recruited officers of the marketing department the importance of developing presentation skills and the difference between informative and persuasive presentations. Give suitable examples where appropriate.

(b) Interaction is one important component of the communication process that takes place between members in a team. Describe the three communication channels that teams may use while working together and explain the different circumstances where these may be used.


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