Effective management of quality, Business Management

Assignment Help:

QUESTION 1

Failing to plan is planning to fail.

(a) Describe four types of plans that can be designed for an effective management of quality.

(b) For planning to be effective, certain requirements need to be fulfilled. Explain four of such conditions.

QUESTION 2

Explain the internal and external drivers which is pushing organisation to embark in benchmarking.

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