Define what is the utilization rate of this service system, Operation Management

Assignment Help:

"Fast Eddie" Flournoy manages the service equipment division of Delta Airline's Atlanta terminal. He keeps a service crew on call to repair tow tractors that break down. Tractors break down on an average of three per day. The repair crew could service an average of 8 tractors per day. "Fast Eddie", a real math whiz, estimates that the occurrence of the failures is Poisson in nature and the repair time distribution resembles an exponential distribution.

a. What is the utilization rate of this service system?

b. What is the average down time for a broken tractor?

c. What is the probability that there will be 2 down tractors in the system?

d. If "Fast Eddie" observes that the on call crews are idle about 50% of the time is he safe in assuming that they are not doing their job? Why do you so state?


Related Discussions:- Define what is the utilization rate of this service system

Finite capacity model, #questionGo-Fast Travel agency has a phone reservati...

#questionGo-Fast Travel agency has a phone reservation system with 5 lines answered by one travel agent. that means 4 customers can be placed on hold while one is being served. if

Change as well generating positive organizational behaviour, One of the con...

One of the constants in organizations is the presence of change. In almost all change scenarios, human behaviour is impacted. However, organizational members often resist change. W

Product Design, In what ways is product strategy linked to product decision...

In what ways is product strategy linked to product decisions?

Explain the marginal productivity of additional firefighters, According to ...

According to the text there appear to be very limited opportunities for input substitution in the production of fire protection services. Which of the following is the most plausib

Explain concerns for product design in a dfma program, Name and briefly des...

Name and briefly describe the four primary concerns for product design in a DFMA program.

How to designing the marketing strategy, In designing the "marketing strate...

In designing the "marketing strategy" for your own business, how might you use "segmentation variables" to help you identify your "target market"?

Explain bottom-up and top-down estimating approaches, What are the differen...

What are the differences between bottom-up and top-down estimating approaches? Determine advantages and disadvantages for using each approach. Under what conditions would you prefe

Explain better plan capacity, The number of students enrolled at Spring Val...

The number of students enrolled at Spring Valley Elementary has been steadily increasing over the past five years. The school board would like to forecast enrolment for years 6 and

Why service adds value to a business products and customers, Service is the...

Service is the last activity in the Value Chain. Explain how service adds value to a business products and customers.

Explain before formalizing the foreign relationships, Many entrepreneurial ...

Many entrepreneurial organizations have established partnerships in other countries (i.e., Toyota in the United States, Nike in Thailand, etc.). What do entrepreneurial organizatio

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd