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Question 1:
(a) Define Business Process Benchmarking and explain why it is used in a company.
(b) Describe four types or forms of Benchmarking methods. Give one advantage of each type of method.
(c) What are the steps involved in benchmarking? Describe in each step, what activities are done at each step?
Question 2:
(a) Expand the acronym SWOT and state the usefulness of a SWOT analysis tool in businesses and organisations.
(b) Electronic Cigarette is a battery-powered device that is an alternative to smoked tobacco products. It gives the same physical sensation of inhaled tobacco smoke. A new company selling "electronic cigarettes" wants to operate in Mauritius. Use the SWOT analysis to assess this new company's position on the Mauritian market. Give three items under each of the four sections.
(c) Give two advantages and two limitations of using SWOT analysis as a tool.
QUESTION Globalization and deregulation in financial markets, combined with increased sophistication in financial technology, have introduced more complexities into the activit
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Question 1: According to Henry Fayol, "Leading is one of the main functions of any manager". In this context, explain the importance of leadership for the successful managemen
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Question 1 (a) Discuss and explain, with examples, at least 5 factors that inhibit effective communication in a business environment. (b) For each of the factor mentioned i
a. It results in dislocation of production process and causes excessive delays or reduction in output. b. Wages are to be paid for idle time resulting in loss of profits.
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