Problem 1

(a) Describe what you meant by the term "communication"

(b) Give six reasons why people communicate?

(c) List out and discuss about four problems people encounter when communicating.

(d) Show out the communication process

(e) List out and describe the 7 components of the communication process.

Problem 2

a) Illustrate the term "organization structure"

(b) Show the five key elements that define an organization structure

(c) List four factors that favor different organization structures and give reasons for your choices.