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Question 1
Customer relations management is a broadly recognized, widely-implemented strategy for managing and nurturing a company's interactions with clients, customers or sales prospects.' Discuss this statement, and explain how effective customer relations management can lead towards the attainment of organizational goals and objectives.
Question 2
Discuss the factors which organizations must consider to attain closeness to the consumer.
Question 3
‘Marketing is concerned with the relationship with the customer or consumer through time and why they use particular product and service.' Describe the reasons for which we may use a product or service.
Question 4
Select a product or service that you are planning to buy in the near future. Using a basic model of consumer decision making, discuss how you will be going through it for your chosen product/service.
Question 5
Discuss the four factors which exert an influence on the overall level of involvement of a ‘consumer' purchase.
Question 1: Elaborate on the weaknesses of the Traditional Model of Public Administration. Question 2: Define the term "Administrative Reform". Why is it so critical i
Need for Filing of Catalogue Entries The word catalogue has been derived from a Greek phrase Katy Logos. "Kate means "by" or "according to" and "Logos" has different meanings
QUESTION (a) What do you understand by classical utilitarianism? Explain its principles (b) How relevant do you think this concept is to our public and business organization
Observation Checklist/Schedule: This section Refer to the section on observation technique given in subsection which describes the phenomenon that can be observed and types
A ligning Mergers and Acquisitions with Corporate Strategy In the previous section we learnt about the motives for acquisition. In this section, we will learn how to align Mer
QUESTION 1 Strategy evaluation and control is the process of determining the effectiveness of a given strategy in achieving organisational objectives and taking corrective acti
Controlling Risks Risk management is not just providing for uncertainties - it is management of risks considering the combination of the probability (extent to which the risk e
Catalogue Code: As with classification schemes, there are different catalogue codes available for use in libraries. Two of them are already known to you as they are prescribed
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Objectivity: Objectivity means freedom from bias. A test should yield a clear score value for each performance, the score being independent of the personal judgment of the
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