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Question 1:
(i) Why is it necessary for the rooms division staff to communicate effectively within the department, with other departments of the hotel and with the public? Support your answer with relevant examples from the industry.
(ii) Explain how and why, over the past decade, the accommodation industry has had to diversify its products and services.
(iii) Why is room sales revenue usually the highest in the hotel and why are such revenues often considered as a cross subsidy for other departments?
Question 2:
Discuss the functions of the Executive Housekeeper and explain why it is important for him/her to ensure a proper distribution of the workload?
QUESTION 1 Using appropriate examples from the hospitality industry illustrate how a company may benefit from integrative types of strategies QUESTION 2 Before executiv
In 2000, various instances were reported in which Ford owners with Firestone tyres were experiencing tyre blowouts ultimately causing around 150 deaths and over 500 serious injuri
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McM Cog is a supplier of industrial parts. Most orders are received at a call center. The call center currently has 10 phone lines total, i.e., a maximum of 10 callers may be in t
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Scope of Materials Handling Materials handling is spread over to many different industries and fields of engineering. The followings table gives its broad application.
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QUESTION The Public Procurement Act 2006 (PPA 2006) is a modern procurement legislation based on UNCITRAL Model Law. PPA 2006 was enacted in 2006 and came into force in 2008. A
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