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Question 1:
(i) Why is it necessary for the rooms division staff to communicate effectively within the department, with other departments of the hotel and with the public? Support your answer with relevant examples from the industry.
(ii) Explain how and why, over the past decade, the accommodation industry has had to diversify its products and services.
(iii) Why is room sales revenue usually the highest in the hotel and why are such revenues often considered as a cross subsidy for other departments?
Question 2:
Discuss the functions of the Executive Housekeeper and explain why it is important for him/her to ensure a proper distribution of the workload?
Question 1: With the help of an organisation chart, explain the importance of: 1. The Front Office Department 2. The Reservation Office 3. The Housekeeping Department
Union Catalogue A library catalogue, we know, is a list of all or some of the holdings of a library. If two or more libraries make out such a list we call it a Union Catalogu
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Cooperative and Centralised Cataloguing There are many similarities in objectives and purposes of cooperative and centralised cataloguing, however, there are many differences
Question 1: (a) State three advantages and three disadvantages of recycling. (b) Discuss the potential health risk which composting can pose to workers or to those located
DOCUMENT DELIVERY SERVICE OF INSDOC: INSDOC has been offering DDS at national level since 1952. The service is provided utilizing the entire country's resources including thos
QUESTION (a) Comment on the generic competitive strategies as proposed by Porter with the use of suitable examples (b) Briefly elaborate, with relevant examples, your unders
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Geometry of Regression Since graphical portrayal brings an added dimension to the understanding of the regression line we will go through the regression line for various values
Audience Analysis To enhance communication with your audience, you must have to analyze it carefully to formulate a message in a way they will understand and search meaningful
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