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1. Productivity is considered by many to be the essence of operations management - suggest reasons to support this assertion.
2. Using the figures in the table, if we use 2000 as the base year, compute the productivity indices for 2001 then compare the rises and falls in productivity. Also express output/direct labour hour as a percentage increase/ decrease.
Question 1: (a) Define conflict. (b) Is all conflict harmful and inevitable? Explain your answer. (c) Identify and describe the conflict levels in organisations. Ques
One of the recognized problems that can plague groups and organizations is groupthink. Do some research on the groupthink phenomenon? What is it? When does it occur? What are some
Question 1: W. E. Deming is credited with providing the foundation of Japanese Quality and resurgence as an economic power. Deming is the best known quality expert in the worl
Joyce is a problem employee. She is often late and does low-quality work. The shop steward sees the performance problems. One day a new position opens and Joyce applies for it b
The lifetime of a battery is normally distributed with a mean life of 40 hours and a standard deviation of 1.2 hours. Find the probability to a z-value of 4.16 in 0.9998 a. A rando
Identify significant costs in the organization like Wal-Mart. Which of these costs are associated with quality? Remember, quality costs are not limited to manufacturing organizatio
Define Labour Turnover. Labour Turnover: It refers to the movement of workers in and out of an organisation. It may be defined as the time-to time changes in the number of th
A system consists of three identical components. In order for the system to perform as intended, all of the components must perform. Each has the same probability of performance. I
Hottenstein, Griffith, and Hult, attorneys at law, do a great deal of printing. The firm uses a single type of printer with annual demand for print cartridges of 480 per year. The
A person stole a car from a car rental agency. The police spotted the car and gave chase. The thief hit another car, seriously injuring that driver. The person who stole the car fl
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