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Competence - Customer Satisfaction and Service Quality
Means possession of the required skills and knowledge to perform the service. It involves: knowledge and skill of the contact personnel, knowledge and skill of the operational support personnel and research capability of the organisation, e.g. securities brokerage firm.
Information is so important that owning one could be the sole deciding factor in gaining advantage or winning, may it be in academics or market share. Acquiring information is not
Discuss the legal and ethical issues surrounding Solyndra, the California based solar panel manufacturer. You will need to research the company through the University library. Inco
In TS Elliot's book of practical cats name the mystery cat?
Knowledge and skills in areas of general business such as finance, accounting, marketing, and operations planning relate to _______________________________ competencies
The assignment consists of 3 exercises, and the marks for each question varies. Printouts provided with the prose solutions and explanation of the POM-QM solutions must be original
Your company wants to increase revenues from its existing customers. How can data mining be used to accomplish his objective?
Kentwood Electronics manufactures three components for stereo systems: CD players, tape decks, and stereo tuners. The wholesale price and manufacturing cost of each item are: Compo
Explain the four major orientations to the approach and practice of retailing.
implantation of operation strategy
what is characterstics of operation research
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