Characteristics of job enrichment, HR Management

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Characteristics of job enrichment:

Direct feedback: there should be a direct feedback of the employee's performance. Employees should be able to get immediate knowledge of the results they are achieving. The job evaluation can be inbuilt in the job or provided by a supervisor.

Client relationships: when an employee serves a client or customer directly, he has an enriched job. The client can be outside the organization or inside.

New learning: an enriched job allows the employee to learn more. He should feel that he is growing mentally. An employee, who is doing some intellectual work, is having an enriched job.

Scheduling own work: freedom to schedule one's own work contributes to enrichment. Deciding when to tackle which assignment is an example of self scheduling. Employees who perform creative work have more opportunity to schedule their assignments as compared to the employees performing routine jobs.

Unique experience: an enriched job has some unique qualities or a feature has as compared to the other jobs.

Control over resources: one approach to Job enrichment is that each employee should have control over his own resources and expanses.

Direct communication authority: an employee holding the enriched job will be allowed to communicate directly with people who use his output.


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