Challenges for operations managers - operation strategy, Operation Management

Assignment Help:

Challenges for Operations Managers - Operation Strategy

Most products have several competitors today - from cars to university degrees. Current market forces appears to suggest that as society becomes more affluent the consumer has an increasing appetite for more than just simple products or services. The consumer now demands service. In other words, the consumer wishes to have the product or service tailored to their own specification. The Henry Ford offering: 'you can have any color you wish as long as it's black', is not acceptable to today's discerning consumer.

Operations systems are changing accordingly. Instead of mass production, we are required to meet the demands of mass customisation. This may be a simplified view as the various criteria may be seen to operate in parallel rather than in series. Nevertheless, most western economies are now post industrial with the majority of their working population engaged in service work. Challenges seem similar for operations managers in manufacturing as well as in the service sector. Competition is fiercer than ever before.

Manufactured product or service product characteristics will remain as potential differentiators. However, consumers demand service in addition, this is not the same as service products. Service may simply mean being treated in a courteous manner or meeting the behaviour standards expected. The challenges may also be greater in times of reorganisation rather than of growth. Not to take on the mantle of a fortune teller or Delphi, the table opposite shows some areas of future, yet currently unfolding, change that will become important to us all. These specific changes will occur progressively by encroachment within a more complex backdrop of other wider changes.


Related Discussions:- Challenges for operations managers - operation strategy

How is a standard time determined by time study, 1. How is a standard time ...

1. How is a standard time determined by time study?  Answer: The job is broken into well-defined short elements, which are then repeatedly timed by stopwatch, the worker's rate

Explain leadership, Explain Leadership. Leadership: Leadership is the...

Explain Leadership. Leadership: Leadership is the knacks of finding other people to follow you and do willingly the things which you want them to do. This is the capability t

Determine the standard time by time study, 1. Is work measurement used in y...

1. Is work measurement used in your own organisation? If not, then give thought to how: alternative methods are compared; load is balanced with capacity; productivity is monitored;

Explain another name for a cause-and-effect diagram, Another name for a cau...

Another name for a cause-and-effect diagram is which of the following? Histogram Run chart Check sheet Fishbone diagram

#title., Ask questiondiscuss the advisability of using modular assemblies i...

Ask questiondiscuss the advisability of using modular assemblies in manufacturing. what are the advantages and disadvantages #Minimum 100 words accepted

Explain outline and explain the three major elements, Outline and explain t...

Outline and explain the three major elements (and their arguments) contained in the controversial question as to whether union security provisions should be negotiated in labour ag

Explain what is the present value compounded annually, What is the present ...

What is the present value of $10000 to be received 20 years from now , if the principle is invested at 8% per year, compounded annually?

., define the following key terms in product layout;product interval,produ...

define the following key terms in product layout;product interval,product duration and assembly line balancing

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd