Describe the areas needing improvement as a communicator, Operation Management

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• From the scenarios, we see that Chris and Erica have different communication styles that could potentially have a negative impact on the business. Suggest at least two strategies that these partners can use to improve on these weaknesses, and explain why you believe these strategies would be effective for running the business.

• From the e-Activity, briefly describe your results from the communication skills quiz. Describe the areas where you see yourself lacking or needing improvement as a communicator, and suggest steps you could take to improve or fill a void


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