Balanced scorecard framework - theory of constraints, Operation Management

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1. Can the balanced scorecard framework also incorporate benchmarking and the theory of constraints? 

2. What's a constraint? 

3. Consider your own goals and the resources and activities you are currently bringing to bear in order to achieve your goal. Now try to focus, not on your sub-goals which in all probability are many and may include having a holiday and getting tickets for the theatre, but on your key goal. With this firmly in your mind, reflect on your constraints - is your constraint resource based, ie time?; market based - increased market share or growing the business?; or is it policy based - only men are promoted to director in this company.

 


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