Analyze the crisis scenario, Other Management

Assignment Help:

In 2000, various instances were reported in which Ford owners with Firestone tyres were experiencing tyre blowouts ultimately causing around 150 deaths and over 500 serious injuries. Most of the accidents involved Ford Explorers, which had a tendency to flip when their tyres blew out. Not all tyres were defective. Only the 15'' ATX, ATXII, and Wilderness model had proven to be defective. Thus, Firestone suffered significant damage to its brand name as a result of the defects. The defects were the source of the crisis, but Firestone required poured salt on its open wounds by managing the crisis poorly. Ford and Firestone both denied responsibility for the accidents. Ford claimed that the accidents were caused by the defective tyres while Firestone claimed Ford was at fault for installing the tyres improperly.

Analyze the crisis scenario and critically assess the six type's responses and argument on the most plausible responses?


Related Discussions:- Analyze the crisis scenario

Case studies in Public sector Management, Writing a case report analysis on...

Writing a case report analysis on public sector management

Classified part - classified catalogue, Classified Part  It is the arr...

Classified Part  It is the arrangement of entries of documents by class number that gives the systematic and structured display of subjects in a classified catalogue. It maps

What are the challenges that managers face, Question 1: What are the ch...

Question 1: What are the challenges that managers face in implementing successful change? - challenges that managers face in implementing successful change Question 2:

Describe the various functions and duties, Question 1: With the help of...

Question 1: With the help of an organisation chart, explain the importance of: 1. The Front Office Department 2. The Reservation Office 3. The Housekeeping Department

Explain the relevancy of social networks, Problem (a) Explain the rele...

Problem (a) Explain the relevancy of social networks, social networking, and social media to the practice of public relations. (b) "It "ain't" your aunts or uncles way anym

Indexing and abstracting services, Indexing and Abstracting Services: ...

Indexing and Abstracting Services: We have already discussed in Section the indexing and abstracting publications as secondary documents. The topic has also been discussed in

Consultative decision-making process, (a) Discuss and determine the follow...

(a) Discuss and determine the following statement: Emergent change does not provide a coherent alternative to Planned change but merely gives an umbrella for those who oppose it.

Grunig-hunts public relations model, Problem 1 Strong employee relation...

Problem 1 Strong employee relations equals solid organizations. Companies that interact effectively with workers financially outperform those that don't. Identify and descri

Arrays and chains - classification terminology, Arrays and Chains: Iso...

Arrays and Chains: Isolates are arranged in what are called arrays and chains. ,An array is a sequence of coordinate (equally ranked) classes arranged in some definite order.

Organisation behaviour, what would you suggest to avoid delays in dispatch ...

what would you suggest to avoid delays in dispatch of products

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd