Reference no: EM132293361
1. A motion for change of venue can be used to
A. move the case from the court in one geographic location to another within the same system and move the case from the federal to the state court system.
B. move the case from the federal to the state court system.
C. move the case from the state to the federal court system.
D. move the case from the court in one geographic location to another within the same system and move the case from the state to the federal court system.
2. Joey's first task as a new employee at a Technology firm is to write a computer program to perform a predictable task. Joey can use any of a dozen computer programming languages and has great flexibility in how the task is completed. The finished program will be evaluated by a supervisor to determine whether it performs the task exactly as requested. Which label is the best description of this task?
Critical-Thinking
Problem-Solving
Gap-Filling
Primary Research
Serendipity
3. A triangle in a process map represents inventory and C_______.
Queue rate
Flow output timing
Quality
Customers
4. Which of the following are organizational structures?
Functional
Infrastructure
Matrix
Projectized
5. The collaborative approach to negotiation is known as which of the following?
win-lose orientation
lose-win orientation
win-win orientation
lose-lose orientation
6. Which of the following examples of praise is the most effective?
"You've really been on top of your work lately."
"Thank you for the support you've given me."
"Thank you for being so accommodating with my schedule last week when my toddler was ill."
"Nice job handling that difficult customer."
7. Avoidance can be a good choice for dealing with conflict, but it can also have some negative outcomes. Which of the following is not a negative outcome of avoidance?
You lose self-respect.
The problem gets worse.
You become frustrated.
You put harmony above other issues.
8. Kamila is an adult reference librarian with a master's degree in library science. She works at an understaffed public library. During certain times, the circulation staff can get overwhelmed with handling patrons. As a result, the head of the library, Stephen, wants Kamila to help out at circulation during busy times. Kamila, though, feels she is overqualified for this work. Also, she finds the check out procedure to be too complicated and wants it to be streamlined. She considers taking her concerns to Stephen, but finds him abrasive to deal with. Kamila decides not to do anything about the conflict she's facing.
Imagine Kamila e-mailed a friend, describing her concerns about her job and then found the e-mail on various Internet sites. What type of conflict is this?
topic at hand
privacy
process
ego/identity