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Would improving customer service be of significant financial benefit to CVS? (10 points) Hint: using the information provided in the case, calculate the following which are not directly available from the case.
1. The number of defecting customers in 2000 who were light users vs. heavy users, respectively. 2. The volume of prescriptions lost annually due to light vs. heavy defectors, respectively.
3. Total prescriptions filled annually by CVS pharmacy. 4. Average revenue per prescription. 5. Total annual lost revenues due to defectors. 6. Revenue improvement from 60% reduction (Page 3) in defection rate. 7. Improvement to CVS's revenue growth rate from 60% reduction (Page 3) in defection rate.
Stacey and Andrew each own one-half of the stock in Parakeet Corporation, a calendar year taxpayer. Cash distributions from Parakeet are: $350,000 to Stacey on April 1 and $150,000 to Andrew on May 1.
marsh contractors agreed to construct a building at a contract price of 6000000. marsh estimated total construction
the units of an item available or sale during the year were as follows jan 1 inventory 27 units at 600 feb 4 purchase
The building is being depreciated on a straight-line basis over 20 years with no salvage value. Why do you suppose management requested this accounting treatment?
A product sells for $30 per unit and has variable costs of $16.50 per unit. The fixed costs are $891,000. If the variable costs per unit were to decrease to $15.30 per unit and fixed costs increase to $970,200, and the selling price does not c..
brothers manufacturing applies overhead to production at a predetermined rate of 90 based on direct labor cost.job no.
Provide examples of resources that are temporarily restricted as to: (a) purpose; (b) time; and (c) the occurrence of a specific event. Provide an example of permanently restricted resources.
An auditor observes inventory held by the client and notes that some of the inventory appears to be very old but still in reasonable condition for sale. Which of the following conclusions is justified by the audit procedure?
Determine the number of days in the discount period, determine the amount of the discount and determine the amount of the proceeds.
before paying employee bonuses and state and federal taxes a company earns profits of 60000. the company pays employees
Calculate the multifactor productivity composed of labor and capital units shipped plus finished goods for PCCorp. In place of fixed costs use (sales + finished goods)
in 2010 the moncrief company purchased from jim lester the right to be the sole distributor in the western states of a
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