Working in teams-cross-functional dysfunction

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Manager's Hot Seat: Working in Teams: Cross-Functional Dysfunction

The Executive Director of Operations has assigned Joe Tanney the role of Team Leader for a high priority project. The task is to generate a proposal for streamlining the antiquated blueprint generation process. Each office is at different stages of computerization, with different teams preferring different technologies for particular tasks. This makes everything more complex – from collaboration to revisions to cost and time management, and is having a serious impact on the company’s bottom line. The team includes Rosa Denson, Cheng Jing, and Simon Mahoney.

The team in the video is assigned a specific project and is asked to finish it in a given time. What type of team does this represent?

Command groups

Task forces

Self-managed work teams

Research and development teams

Top management teams

The team members appear to be unmotivated to do team tasks and are avoiding taking responsibility for their work. To improve team member participation, which element of group dynamics can Joe try to improve?

Group cohesiveness

Groupthink

Group deviance

Group norms

Division of labor

Joe assigns tasks to each team member individually so that the responsibilities and contributions are identifiable. By doing this Joe is reducing

synergy.

sequential task interdependence.

reciprocal task interdependence.

social loafing.

groupthink.

Reference no: EM132214988

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