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Question: Read the linked article; "The 9 Principles of Quality Customer Service."
Rank the principles presented in the order you feel is best, ranking them in order from 1 (being most important) to 9 (least important). Share your rationale with the class. Why is your number one of utmost importance in your opinion? Why is your number nine of least importance? What is your basis for coming to this conclusion?
Once you have your list, define service and define hospitality. Then describe how different principles relate to either service or hospitality.
Your initial post should be at least 250 words.
A home healthcare care company purchases a van for home visits for $60,000. The van depreciates $15,000 a year. What will the book value of the van be in 1 year? In 2 years? How many years will it be until it's worth $0? How does allowing deprecia..
What factors led the founders to create Family of Woodstock?How has Family of Woodstock specialized to meet the needs of the community?How have the organization's values, attitudes, and beliefs developed and changed over a 40-year period? How have ..
Describe Abell's three-dimensional business-definition model and explain where it can be utilized. Then, consider Reader's Digest Association, publisher of Reader's Digest,
How were you recruited for each position or how is the typical employee recruited
Think about a leader with whom you have had extensive positive experience in the past. Think about whether this leader had a high need for achievement, affiliation, or power.
What are the various ways in which the Internet could assist international marketing researchers.
From the scenario, analyze the general points between initiating civil procedures, the prevalent practices of these procedures within health care litigation solutions, and the influence of corporate structure on resolutions and subsequent legal pr..
Good Eats Company: Competitive base pay - Plant manager has asked you to take the lead in fixing the problem.
human value marketing to product attribute focused consumershow do universal human values used as a marketing plan
What is telemedicine, and why are many employers offering this service? How can it benefit both employers and employees?
Question 1: How would you determine team composition in a multinational team? Question 2: How will you address the diversity of cultures within the team?
International HR Discussion Board Assignment:You need to make a brief 300-word summary of your selected article.Find an article that is HR-related (for example, "women abuse in India" is not HR-related, but "women in organizations in India" is.
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