Reference no: EM133878192

Questions

1. Why is the practice of de-escalation so important? To reduce a person's agitation and prevent violent incidents Because facilities will lose public funding if restraints are used too often To buy time before police arrive Because clients who are agitated should be treated without respect.

2. What is your BEST protective factor against potential violent behaviors by clients? Stop meeting with a client at the first signs of negativity that the client is expressing. Use comments that distract the client from their anger since that will lower the risk of violent behavior. Remain physically distant and sit next to the door. Work on building a good rapport with your clients.

3. Which statement is TRUE about violence within behavioral health settings? Violent incidents cause staff members to feel strong and become more resilient and able to better manage additional incidents in the future. Violence in behavioral health settings is inevitable and so there is no point in worrying about it. When proper protocols are in place, the risk of violence is low. Staff may experience trauma-related stress, lose productivity, and miss work.

4. If a client becomes verbally abusive and calls you an offensive name, what is your BEST choice of action? Suppress your anger and just pretend they did not say it. Be aware of how upset you may be feeling and either take a break, get support, or end the meeting. Explain why what they said was so offensive and that you will be referring them to a new.