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Which type of queue describes the new service process

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Sharp Discount Club is considering standardizing its service process. After the standardization, the service time will be exactly five minutes per customer (with zero standard deviation). Customers still arrive at an average of one every six minutes with a standard deviation of four minutes (the inter-arrival times do no observe any particular pattern).

-Which type of Queue describes the new service process?

-What is the coefficient of variation of the service times?

-How many customers, on average, are waiting in front of the service desk (including the one in service if any)?

Reference no: EM132677520

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