Reference no: EM133397961
Assignment:
Question 1. An employee's expression of organizationally desired emotions during interpersonal transactions at work is..
A - Emotional labour
B - Emotional dissonance
C - Emotional stress
D - None of the above
Question 2. Bounded rationality is constructing simplified models that extract the essential features from problems without capturing their complexity.
True
False
Question 3. Judging someone on the basis of the perception of the group to which they belong is called..
A - Contrast Effects
B - Halo effect
C - Selective Perception
D - Stereotyping
Question 4. A systematic way to utilize goal-setting theory in which goals are set jointly by managers and employees is..
A - MBO (Management by Objectives)
B - Planning commission
C - Systematic planning
D - Consultative approach
Question 5. The error when individuals overestimate their own (internal) influence on successes; and overestimate external influences on failures is known as Self-Serving bias.
True
False
Question 6. Which of the following statements is true regarding informal groups?
A - A group of people who come together to protest against a new law is an informal group.
B - In informal groups, the behaviours team members should engage in are stipulated by and directed toward organizational goals.
C - The six members of an airline flight crew are an informal group.
D - Informal groups are defined by the organization's structure.
Question 7. Which of the following is not a core topic of organizational behaviour?
A - leadership
B - conflict
C - resource allocation
D - motivation
Question 8. Leadership is best defined as ________.
A - the process of carrying out the vision and strategy provided by management
B - the proper use of the influence gained exclusively as a result of one's organizational position
C - the ability to influence a group toward the achievement of a vision or set of goals
D - the process of drawing up formal plans and monitoring their implementation
Question 9. Surface-level diversity, not thoughts and feelings, is mostly reflected in demographics.
True
False
Question 10. Which one of the following characteristics is not necessarily true about groups?
A - Groups are determined by the organization chart.
B - Group members are interdependent.
C - Groups have two or more members.
D - Groups have particular objectives.
Question 11. Which one of the following is not part of the Big-Five model of measuring personality traits?
A - Emotional instability
B - Conscientiousness
C - Agreeableness
D - Extraversion
E - Openness to Experience
Question 12. Conflict between two people is..
A - Intergroup conflict
B - Dyadic conflict
C - Stressful conflict
D - Intragroup conflict
Question 13. Which of the following are generally accompanied by distinct facial expressions?
A - Emotions
B - Anxiety
C - Stress
D - Moods
Question 14. Which of the following would NOT directly contribute to the job satisfaction?
A - Job itself
B - Social context of the job
C - Market value of the company
D - Salary
Question 15. Match the following based on the theories of Leadership.
A - Inspire followers to transcend their own self-interests for the good of the organization.
B - Successful leadership depends on selecting the right leadership style contingent on the followers' readiness to accomplish a task.
C - Leader's job to provide followers with information, support, or other resources necessary to achieve goals.
D - Leader will often gain followers through personality rather than through power or authority.
E - Motivate their followers in the direction of established goals by clarifying role and task requirements.
F - Looks at personality, social, physical, or intellectual traits that differentiate leaders from non-leaders.
1. Trait theory
2. Situational leadership theory
3. Path-goal theory
4. Charismatic Leadership
5. Transactional leaders
6. Transformational leaders
Question 16. Self-efficacy theory is an individual's belief that he or she is capable of performing a task.
True
False