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Lisa was recently promoted from lead server to manager at a full service restaurant. Lisa has never managed before, but she has worked at the restaurant for several years and she gets along well with her coworkers, some of them are good friends. Lisa is sure that because she knows everyone and they are friends that everyone will do their job and she won't have to tell them what to do. However; things are not going the way she thought they would. James, one of her servers has been coming to work with a dirty apron and he is not prepared for his shift. Michel has started coming in late, and Joy has not been getting the prep work done on time.
Problem 1: What do you think is happening? What should Lisa do? What are some of the challenges of getting promoted to a manager position over the people that you used to work with as an hourly employee?
Types of teams as to their effectiveness that will improve problem solving capabilities within organizations.
Explain the different types of influence tactics that will be of a help “if adopted” in reducing the organizational politics.
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Operant conditioning is a learning process where behaviour is controlled by its consequences. In this process an individual's behaviour can be modified through the use of positive or negative reinforcement.
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FedEx is illustrious for its novel HR processes and practices that have greatly accounted for its success.
People in the organization are known as Google where they share common goals and have common vision.
Talent management implies recognizing a person's inherent skills, traits, personality and offering him a matching job.
This Case Study focuses on various issues related to Labour Unrest at Maruti Suzuki India Limited.
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