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What should be sue next steps to ensure patient satisfaction

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Reference no: EM132875711

Sue is the Healthcare Manager and has sent out a patient survey recently to understand the patient experience at the doctor's office. Sue and the doctors sat down and reviewed the survey results. The survey data shows two important themes: (1) the office has long wait times and (2) the medical staff is unfriendly.

-After reviewing the surveys with the doctors, describe what should be Sue's next steps to ensure patient satisfaction.

-When you implement your next steps/solutions, what challenges may arise?

-Should healthcare teams always use survey data to dictate their daily operations? Or should healthcare teams selectively use the survey data to improve their daily operations?

Reference no: EM132875711

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