Reference no: EM133856819
Case Study 1
You are the team leader at Go Care, an aged care facility and you notice that one of your team members, Lucy, is showing some signs of stress and fatigue. She has lost her bubbly personality, is very emotional and is not performing her job as well as she usually would.
1. List the points you would discuss with Lucy to ensure you are meeting her individual needs.
2. Provide Lucy three ways she could cope with her stress. Write down the exact words you would use.
Case Study 2
When answering the questions in relation to this case study, you may refer to the transferring people safely guidelines: 'Handling patients, residents and clients in health, aged care, rehabilitation and disability services.' https://www.worksafe.vic.gov.au/__data/assets/pdf_file/0016/211273/ISBN-Transferringpeople-safely-handbook-2009-07.pdf Chris is a newly appointed Carer who does not respond well to feedback on his work performance. A few of his more experienced colleagues have told him to read and follow client care plans, particularly with regard to manual handling needs. Recently Chris alone was assisting Bill, a heavily built man, to walk to his bedroom after his shower. Bill is usually steady but because of his advanced dementia he can be unpredictable in his movements; his care plan advises two Carers should walk with Bill after his shower. On this occasion Bill lost his balance and Chris attempted to soften his fall by lowering him to the ground. This resulted in Chris injuring his back and Bill sustaining a skin-tear on his left elbow.
1. Answer the following questions:
a) What safe work practices should Chris have followed?
b) What should Chris have done to remove or minimise the hazard?
c) What specific factors that relate to Bill as an individual, make this situation hazardous?
d) Where should client-related 'risk factors' or 'behaviours of concern' be recorded in the workplace?
e) As a result of the incident, what reporting procedures does Chris now have to follow for himself and Bill?
Case Study 2 continued... You have been asked to contribute your ideas to the development of a new workplace procedure to ensure the above scenario with Chris and Bill does not happen again.
2. What do you think must be included in a procedure that outlines safe work practices for transferring a resident off the floor following a fall? List three.