Reference no: EM132873001
Question 1. What is the major o Education is more closely related to learning a particular job difference between training and education?
o Training provides more general knowledge
o Education refers more to acquiring specific skills
o Training narrows the range of responses while education broadens the range
Question 2. Studies show that the people most likely to be chosen to participate in a training program are ________.
o Those with the lowest skill levels
o Those who have had fewer training opportunities in the past
o Those who have already had the most training
o Those who are most in need of the training
Question 3. According to the systems model of training, when should the criteria for evaluating a training program be developed?
o After the training has been completed and the results have been documented
o While the training program is being conducted and monitored
o After the training objectives have been established but before the training method is selected
o After the training method has been selected but before the training has been conducted
Question 4. In assessing training needs, what is the examination of how well employees are performing their jobs and which employees are having trouble?
o A task analysis
o An individual analysis
o An operational analysis
o An organizational analysis
Question 5. What is the best reason for presenting a training program?
o It will alleviate concern about federal agency pressure
o It has been highly advertised
o It is used by a company's competitors
o It contributes to the organization's goals and objectives
Question 6. Which of the following would be considered an indirect cost when analyzing the cost/benefit of a training program?
o Lost production time
o The included meals
o The cost of the facility
o The training materials
Question 7. What is the training needs analysis that focuses on assessing the standards of behaviors necessary to perform a given job?
o A personnel analysis
o A task analysis
o An organizational analysis
o A job specification
Question 8. The four criteria proposed for evaluating training programs include reactions, learning, results, and ________.
o Feedback
o Attitudes
o Behavior
o Motivation
Question 9. If evaluators compare the company's absenteeism and turnover rates from before and after a training program, which type of criteria are the evaluators using?
o Learning
o Behaviors
o Reactions
o Results
Question 10. What is the major shortcoming of the case study experimental design?
o The experiment must occur in a natural setting, which isn't always convenient
o Performance differences may be due to sensitizing effects of the pretest
o The randomized groups produce erratic results
o It provides no previous measure with which to compare performance
Question 11. Which of the following research designs is most susceptible to sensitizing effects of the pretest?
o Pretest-post-test control group design
o Pretest-post-test comparison
o Post-test only design
o Solomon four-group design
Question 12. How does the internal referencing strategy improve the usefulness of the pretest-post-test design?
o By comparing scores only with members of the same group
o By including both relevant and irrelevant questions
o By holding out a control group
o By administering the pre-test and the post-test simultaneously
Question 13. Which of the following statements is true of the Solomon four-group design?
o Participants are randomly assigned to groups
o All four groups are given the pre-test
o Just two groups are given the post-test
o All four groups receive the training
Question 14. Which of the following illustrates using results as a criteria for evaluating a supervisory training program?
o A frequency count of how often the supervisors praised or disciplined their subordinates over the next 8 weeks
o A measure of turnover, productivity improvement, and grievances in each supervisor's department
o A 10-item questionnaire asking the supervisors to evaluate the results of the training
o An interpersonal relations rating scale completed by the subordinates of each supervisor
Question 15. Which of the following is an example of the Hawthorn Effect?
o Employees are randomly assigned to experimental groups but end up with their friends anyway
o Employees work faster because they know that researchers are watching them
o Employees' performance on a post-test is influenced by exposure to the pre-test
o Employees score better on both relevant questions and irrelevant questions
Question 16. While a trainer is trying to evaluate the effectiveness of a one-week training program on communication using a pre-test/post-test comparison, an international incident occurs because of a communication breakdown. This confounding event creates a competing explanation, which is referred to in the experimental literature as ________.
o International bias
o Maturation
o History
o The Hawthorne effect
Question 17. What does the A stand for in the ADDIE model of training?
o Appraise-compare training program results to the course objectives
o Advancement-create training materials or purchase materials and modify them to meet objectives
o Assessment-gather data and identify discrepancies between actual performance and desired performance
o Assignment-Deliver the training program to the target audience
Question 18. What is the method that uses a combination of relevant and irrelevant questions to evaluate how well training increased learning?
o An internal referencing strategy
o A multiple baseline scheme
o A control group design
o A relevance analysis
Question 19. Which of the following is the best research design for evaluating a training program?
o A case study
o The Solomon four-group design
o The pre-test/post-test comparison using one group
o The pre-test/post-test design using two established groups-one assigned as the experimental group and one as the control group
Question 20. Interviews, performance tests, and surveys are all ways to collect data to evaluate ________.
o Training effectiveness
o Talent recruitment
o Training development
o Talent management