What is the average time a customer spends waiting in line

Assignment Help Operation Management

Reference no: EM13993817

ABC Salon is a hair salon with two stylists, Mary and Mike. Each stylist can serve four customers per hour, on average, exponentially distributed. Six customers, on average, arrive at the salon every hour.

A. If all arriving customers wait in a common line for the next available stylist, how long would a customer wait in line, on average, before being served?

B. Suppose that 50% of the arriving customers want to be served only by Mary, and the other 50% want to be served only by Mike. How long would a customer wait in line, on average, before being served by Mary? By Mike? What is the average time a customer spends waiting in line?

C. Do you observe a difference in the answers to parts (a) and (b)? If so, explain.

Reference no: EM13993817

Questions Cloud

Discuss how the four elements of the marketing mix : Discuss how the four elements of the marketing mix (product, pricing, distribution, and promotion) are approached for either the business banking or trust market. How does this differ from retail banking? Provide examples if possible. - How might the..

Review the information on pendleton act : Review the information on Pendleton Act of 1883. Hypothesize three to four (3-4) revisions that a law maker could consider in order to improve performance and eliminate political influence in today’s government agencies.

Express the potential energy of the coil in magnetic field : If the magnetic field was pointing upward, express the potential energy of the coil in the magnetic field,Uu, in terms of μ and B. WhatAc€?cs the torque τu now?

Business drivers for today information systems : What are some of the business drivers for today's information systems? What are the most important technology drivers for today's information systems

What is the average time a customer spends waiting in line : ABC Salon is a hair salon with two stylists, Mary and Mike. Each stylist can serve four customers per hour, on average, exponentially distributed. Six customers, on average, arrive at the salon every hour. Suppose that 50% of the arriving customers w..

Why is the idea of using electronic cash : Why is the idea of using electronic cash still so popular despite the many failures in the last few years

What was the business model of gemini : What was the business model of Gemini? What were the key success factors that determined its past profitability? What are the risks Gemini is facing now?

How should these actions be triggered to take effect : This week, we will embark upon a study of project risk management. Believe me; it is a worthwhile pursuit. As in most cases, Murphy's Law (i.e., "if anything can go wrong, it will.") is in effect. What contingency plans should we have in place to cou..

What value of current is flowing in the coil : What value of current is flowing in the coil if the energy stored int he air gap is 1.5J?

User Account

All Pages