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Assume a comapny recieves 5.431 calls per/hour during a 1-hour period.
What is the average inter-arrival rate during that period?
Average service time on each call is 3 minutes. If there is only one phone operating during that 1 hour, how busy would it be?
Assume that bot inter-arrival time of calls and service time follow an exponential distribution. How long would be the average waiting time of a call during the 1-hour period?
C&A uses an assembly line of 21 stations to make a product. The cycle time is 7 minutes per unit. Station 8 is the most error-prone operation. Inspection occurs at the last station. What will be the information turnaround time (in minutes ) for a def..
As the third ever CEO of Apple, one of your first orders of business is conducting a SWOT analysis on the company as it is today. You want to show your staff that you are an engaged leader and not just a taskmaster, get the SWOT started with 2 items ..
Gopher Bookstores is a local bookstore selling textbooks and stationary items. The demand for spiral-binded notebooks at the store is constant at 5000 notebooks/year. It purchases the notebooks from a supplier at $1.50 per notebook. Determine the Eco..
Describe the how operational efficiency and effectiveness shapes and supports a business strategy. Provide one or more specific examples. Discuss how a supply chain supports the organization to be sustainable and provide a competitive advantage. Prov..
Farah agreed to take care of an elderly woman and in return was provided with a house to live in that was to be Farah's after the elderly woman's death. Farah cared for the woman for 17 years, but upon the woman's death Farah discovered that their or..
What is the ultimate goal of change management. Pick an example of a company that has dealt successfully with change management.
Summarise the job of the operations director. What are the main issues/problems he faces in managing the airport and what do you think Richard Heard actually does each day (how does he spend his time)?
Explain the basic functions of public relations, how it can be used to support corporate goals, and how it can be integrated into marketing strategy.
From the case study you chose, briefly describe the case and then list the key internal factors you identified. Explain why these are the most important internal factors to consider when formulating strategy.
Conduct an internet or library search for information on "The Bay of Pigs Invasion in terms of bounded awareness. In your opinion, what caused the poor decisions to be made? Could focalism and/or focusing illusion have played a part in this failure? ..
Mrs. Tolstoy and her husband, Serge, are planning their dream house. The lot for the house sits high on a hill with a beautiful view of the Appalachian Mountains. The average price for a lot and house similar to this one has been $120 per square foot..
Identify two examples of social media (for example) being used effectively in other classes (e.g. Facebook, Pinterest, Twitter, Instagram, Snapchat, YouTube, etc.). How would you suggest Pinterest (or Facebook for example) be incorporated in internat..
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