What is root cause analysis

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Questions

1. What is a root cause analysis (RCA) and who is responsible to complete the RCA in this case?

2. How would a root cause analysis be conducted to determine the cause of the problem? Who would you include?

3. The hospital has a nonpunitive policy for mistakes and errors. How does this affect the RCA if the cause of the problem is identified as a mistake by the unit secretary?

4. Which TJC patient safety goal was addressed in this case study?

Reference no: EM133953029

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