What is e-commerce

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1. What is e-commerce? Why might e-commerce transactions lead to particular difficulties in terms of service provision? What can e-commerce providers do to enhance the quality of service in online transactions?

2. Carboni's MasterCard bill contained several charges that she had not made. Upon investigation, she discovered that her credit card was missing from her wallet. She immediately notified the bank of the lost credit card. The unauthorized charges on the bill that she received amounted to $375. Did Carboni have to pay the full amount of the bill? Explain.

Reference no: EM132254553

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