What is customer intelligence

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Reference no: EM131579759

"Healthcare Marketing in the 21st Century:

Beyond Promotion to Constructing Experiences to Achieve High Performance" discusses customer intelligence as it relates to marketing health care services.

What is customer intelligence? How should the health care manager use customer intelligence to strategically create patient experiences?

Provide an example to support your response.

At least 250 words/references

Reference no: EM131579759

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