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What is a Non-Disclosure Agreement (NDA)? When should one be used? Argue why it would be necessary to include in a BPO contract.
What happens when there is a failure in an SLA? Use an example to analyze a failure in an SLA and how important SLAs are to the buyer in a BPO contract agreement.
describe the process of benchmarking. Giving a minimum of three reasons, persuade the CEO of an organization that benchmarking is important.
Why does a company need to know about laws such as the WARN Act? Convince the executive team that communicating information such as the WARN Act is important when a BPO contract has been signed. Use examples from current situations and discussions in class.
Are there any special considerations when outsourcing to another country? Justify why the lawyers of the company should seek outside consulting when writing international agreements.
How are service levels established? Recommend why a negotiation strategy to achieve the performance level that was an industry standard versus a corporate standard would be in the best interest of both parties.
Hottenstein, Griffith, and Hult, attorneys at law, do a great deal of printing. The firm uses a single type of printer with annual demand for print cartridges of 480 per year.
Pick a company. Describe the switching costs that the company would incur if it began to phase out its current suppliers and pick new suppliers. How would you suggest this company reduce its switching costs? Explain with an example.
Some companies have MySpace pages where employees can mingle and share ideas and information. Do you think this practice is a good idea? Why or why not?
Keep in mind which every warehouse does not have to be used. Formulate an LP program also solve this problem.
Describe two or three steps which Richard also Renee could take to avoid these stumbling blocks also guide their new business to success.
Elucidate how a positioning strategy should be developed for a small scale flywheel manufacturing company, in a highly competitive market.
Describe in detail their first steps and any studies they should perform before designing the new information system.
A company is to make a decision on whether or not to purchase a machine to package its product and has asked you to review the information and provide them with answers to some questions.
Explain how accurate was the demand forecast for the first quarter of 2005. Focus on the PVB 12-720 product. Explain how to apply the appropriate operations tools to aid in decision-making also optimize performance.
Classify characteristics that seem to be unique to Caterpillar and make their system successful. Explain how these unique characteristics contribute to success of Caterpillar.
Discuss advantages also disadvantages of utilizing intermediaries like wholesalers, agents also brokers to distribute your organizations products or services.
Compute the forecast for year 6 using exponential smoothing, an initial forecast for year 1 of 3,000 mile 1 of 3,000 miles, and a =5
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