Reference no: EM132822865

QUESTION 1. The Canadian Human Rights Tribunal's ruling that forces Air Canada pilots to retire at the age of 60 is an example of a bona fide occupational requirement (BFOR).

A) True

B) False

Question 2. What is a benefit of employee empowerment?

A) Employees are better able to empathize with customers.

B) Customers feel they are dealing with decision-makers.

C) Employees increase their risk-taking abilities.

D) Employees become more involved in their work.

Question 3. In order for employee empowerment to succeed, managers must retain full authority to make important decisions.

A) True

B) False

Question 4. A job description is a statement of the knowledge, skills, and abilities needed by the person who is to perform a job, whereas a job specification is the statement of the tasks, duties, and responsibilities of the job to be performed.

A) True

B) False

Question 5. Which of the following is a consideration of job design?

A) employee attitudes and behaviours that impact their success on the job

B) determining how the job can be eliminated without impacting the success of the company

C) the physical and mental stress that the job causes not only on the employee but their family also

D) alleviating the stress and frustration experienced by being a member of a remote team

Question 6. Empowerment encourages employees to become innovators and managers of their own work.

A) True

B) False

Question 7. What are two outcomes of the job design process?

A) achieving employee goals and organizational effectiveness

B) adapting to the role of being a leader, coach, and facilitator

C) finding ways to support and enhance employee contribution initiatives

D) understanding employee empowerment, employee involvement, and employee teams

Question 8. The special skills, knowledge, and abilities that are required to successfully perform the job are known as the job description.

A) True

B) False

Question 9. Which term refers to the section of a job description that describes the knowledge and skills required to perform the job?

A) title

B) summary

C) specification

D) duties and responsibilities

Question 10. What impact does human rights legislation have on job descriptions?

A) Employers must give a range of years of required experience.

B) Employers must consider appropriate and acceptable ways to describe jobs.

C) Employers must only use the male pronoun "he" in job descriptions.

D) Employers must ensure that acronyms used in job descriptions do not deter candidates from applying.

Question 11. Job design is the process of defining and arranging tasks, roles, and other processes to achieve employee goals and organizational effectiveness.

A) True

B) False

Question 12. Which term refers to involving employees in their work by granting them power to initiate change and encouraging them to take charge of what they do?

A) job enrichment

B) employee empowerment

C) change management

D) employee engagement

Question 13. Sand-dune teams are ill-suited for fast-changing environments.

A) True

B) False

Question 14. Job enlargement is an example of employee empowerment.

A) True

B) False

Question 15. Which term refers to the process of obtaining information about job-duties, tasks, or activities?

A) job design

B) job analysis

C) job search

D) job description

Question 16. Business performance goals and strategies are linked to departmental performance rather than individual employee performance.

A) True

B) False

Question 17. It is important for line managers to support and encourage employee empowerment, employee involvement, and employee teams in order for initiatives to succeed.

A) True

B) False

Question 18. Which of the following is a problem frequently associated with job descriptions?

A) quickly evolving work environments means they constantly need to be updated

B) culturally biased standards of performance

C) over-use of acronyms and industry buzz-words

D) highly-detailed job specifications, making a position difficult to fill

Question 19. In order to effectively perform most of the HRM processes and practices, HR managers need to determine the requirements of the jobs in an organization.

A) True

B) False

Question 20. Which term refers to the process of systematically defining and arranging tasks, roles, and other processes to achieve employee goals and organizational effectiveness?

A) job analysis

B) organizational design

C) job evaluation

D) job design