What do you want for your customers

Assignment Help HR Management
Reference no: EM132043283

Question: Compare and contrast the three Sample Mission Statements below. Evaluate them for overall effectiveness addressing what is strong, weak, effective, or ineffective and state your reasons.

Sample 1: Human Resources Mission Statement

Our mission is to treat each person as a valued customer while contributing positively to the bottom line of [Company Name] through comprehensive programming that displays a thorough understanding of all aspects of the human resources profession, including proactive involvement in areas of legal compliance and service that displays an enthusiastic interest in the lives of others. We will continually develop our own repertoire of skills and maintain a balance between our personal and professional lives.

Sample 2: Human Resources Mission Statement

The mission of [Company Name] is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. To our employees: We are committed to provide our employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of [the company]. Above all, employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every [company] customer.

Sample 3: Human Resources Mission Statement

It is the mission of the human resources department to provide the following quality services to the employees of [Company Name]:

• resources for administering benefits, policies, and procedures.

• inspiration and encouragement for a high level of employee morale through recognition, effective communication, and constant feedback; and

• a safe and healthful working environment;

• training, development, and education to promote individual success and increase overall value to the organization;

• retention of valuable employees;

• recruitment of qualified individuals;

These services are achieved through a teamwork philosophy that is inspired through effective organizational skills, proactive efforts, and maintenance of a balance between professionalism and the ability to have fun!

Part Two: Create and briefly describe a fictional large company of your choice. This is your company and it should preferably be in your current or desired future industry. This company and the HR mission statement you create will be used as a foundation for future assignments in this course.

Use your analysis to write your own HR mission statement for your fictional company. Consider the following questions when evaluating and formulating your mission statement. Keep in mind that good mission statements are short, clear, concise, & brief hard-hitting comments on your mission.

1. Why does your HR function exist? What do you want for your customers and how can HR provide that?

2. Who are your customers and what can you do for them that will enrich their lives and contribute to their success, both present and future?

3. What image of your function do you want to convey internally and externally? Customers, employees and the public will all have perceptions of your company. How will HR help create the desired picture?

4. What level of service do you provide to employees and the company? Don't be vague; define what will make your service extraordinary.

5. What kind of relationships will your HR function maintain with customers? Every company function is in partnership with its customers. When you succeed, so do they.

6. What underlying philosophies or values guided your responses to the previous questions? Some mission statements choose to list these separately (as core values or vision). Writing them down clarifies the "why" behind your mission.

7. Does your HR function's mission statement describe and support what your company will do and why it will do it (the company's core values)?

There is a minimum requirement of 1000 words for this assignment.

Reference no: EM132043283

Questions Cloud

Difference kind of e- business model : Question: Explain me about difference kind of E- Business Model?
Develop a risk assessment for your organization : Exclusive means that the organization controls the site which can be configured as hot, warm, cold, or mobile.
Determine the ip addresses of servers : What do you need to do to quickly determine the IP addresses of these servers and computers, as needed?
What is the necessary accrual for interest expense : On January 1, Harrington, Inc. borrows $63,000 from first estate bank. What is the necessary accrual for interest expense
What do you want for your customers : Why does your HR function exist? What do you want for your customers and how can HR provide that? Who are your customers and what can you do?
Difference between implicit and explicit conversions : Difference between implicit and explicit conversions? Are both equally used?
Advanced security settings dialog box of windows : What name is given to the page within the Advanced Security Settings dialog box of Windows that displays calculated permissions for any user or group?
What is meant by an activity base : Analyze what effect an increase in production volume has on per unit fixed costs, per unit variable costs, total fixed costs, and total variable costs
Interface agents and autonomous agents : What are the differences between interface agents and autonomous agents?

Reviews

Write a Review

HR Management Questions & Answers

  Improve problem solving capabilities within organization

Types of teams as to their effectiveness that will improve problem solving capabilities within organizations.

  Influence tactics help in reducing organizations politics

Explain the different types of influence tactics that will be of a help “if adopted” in reducing the organizational politics.

  Report on citigroup''s hr service level agreement

Human Resources or Human Resource Management deals with HR Service Level Agreement. HR Service Level Agreement is an agreement made between the employer and the employee, which states that the employee would work under any client and sometimes any ti..

  A project report on hrm

Human Resource Management as the name suggests, it is a management discipline which deals with the human i.e. the workforce aspect of organizations. Need and practices of HRM are inevitable in present scenario of extreme competition where "Talent War..

  Hrp: recruitment and selection

Recruitment and Selection is the initial ladder of any Human Resource Planning process and contains an immense significance for any organisation.

  A project report on study of statutory complainces

Statutory compliance and its immense knowledge are crucial to be understood in an organization. It contains all the forms, procedures and acts applicable in a company.

  Operant conditioning and Reinforcement

Operant conditioning is a learning process where behaviour is controlled by its consequences. In this process an individual's behaviour can be modified through the use of positive or negative reinforcement.

  Effectiveness of training programs in achieving customers an

The main motive for conducting this research is to provide broad range of research of the literature and their reviews related to training and development and assisting the employees in providing customers satisfaction.

  A critical analysis of hr processes and practices in fedex c

FedEx is illustrious for its novel HR processes and practices that have greatly accounted for its success.

  Integrating culture and diversity in decision making

People in the organization are known as Google where they share common goals and have common vision.

  Impact of employee attrition on people management in organis

Talent management implies recognizing a person's inherent skills, traits, personality and offering him a matching job.

  Labour dissonance at maruti suzuki india limited: a case stu

This Case Study focuses on various issues related to Labour Unrest at Maruti Suzuki India Limited.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd