What basic requirement should profile for a customer service

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Problem

Case: The company TecnoServicios needs to define the basic profiles for its customer service department. The area will handle inquiries and complaints related to technological products, mainly through digital channels (chat, email, and social networks). Get the instant assignment help. The company expects to receive approximately 100 inquiries daily. Budget per position: $1,800,000 - $2,200,000 per month Hours: Monday to Friday 8:00 AM - 5:00 PM Modality: Remote work Statement Question: What basic requirements should the profile for a customer service advisor include?

Reference no: EM133855510

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