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1. What are the major components of e-SCM? And what is e-procurement?
2. What are the elements and benefits of SCM integration?
3. Define the role of CRM in your own words. What are the key differences between today’s CRM and the early generation of CRMs?
4. What are the major types AND major components of CRM?
5. Briefly describe the customer relationship processes, and explain what is meant by a “hosted CRM.”
Part 2: Evaluate the online CRM system of your bank. What are the key functions included? What is missing? Is it a factor in your banking choice?
Post your response to the following topic: Terry the tenant has lost heat and water in his apartment. He called Larry the landlord a week ago, but Larry hasn’t repaired anything. What are Larry’s duties to Terry? What are Terry’s rights? What can Ter..
A drive-in restaurant has experienced the following customer loads on the past 8 Friday nights. If their forecast for period 7 was 59 customers, then what is their forecast for the period number 9 using a smoothing constant of 0.7?
Research a company that has been in the news due to ethical problems. Evaluate the ethical dilemma under two ethical frameworks. Analyze what part whistleblowers played in the exposure to the company. Discuss how employment-at-will affected the emplo..
There are four copying center/file rooms serving a relatively large and active legal research firm. One attendant staffs each service room. The average arrival rate and service rate are the same for each room and are as follows: Arrival rate = 10.9 a..
Management has tasked you with the annual sales forecast for its products, people, and territories. You are to use last year's data and a sales forcast from Marketing to produce a report that can be used by upper Management and the Board of Directors..
Social and behavioral intelligence is crucial to presenting yourself as a professional and collaborating successfully with your peers and supervisors. In the previous units, you explored and learned about what defines a professional presence.
In this discussion you are to develop five questions that could be used in an employment interview to help uncover the interviewee’s talents. Avoid questions that are not work-related (for example, "What are your hobbies?") Discuss the reasoning beh..
Discuss why companies strive toward quality improvement and the two methods of doing so. Why is it said that quality awareness must “go deep” into a firm’s organization?
You are the new product development manager for a new motorized scooter that is about to be launched. Use your scooter as the example to describe potential liability problems and the steps you would take in order to minimize them. Develop a plan to e..
What four basic steps comprise the controlling function of management? Why is an understanding of the four steps important in strategic management? Your response should be at least 200 words in length. All sources used, including the textbook, must b..
Discuss the advantages of using work sampling to understand how employees allocate their time among work activities.
Describe the five phases of a project, Describe the key deliverables associated with the selected project(s).
devise a program that will help mangers and employees to better understand and respond to thier stors task environment?
Read "Whole Foods Market Practices What It Preaches," discuss how Whole Foods Market's emphasis on the employee stakeholder leads to overall stakeholder well-being.
Did the multifactor productivity ratio increase, decrease, or remain the same? If it changed, by what percentage did it change?
Write a detailed report of your analytical findings and strategic issues from your analysis of the industry environment. Explain that this analysis focuses on the strategic elements of industry environment and concerns or opportunities of how the ..
The Board of Trustees just appointed a new CEO for the health system you work in. After her initial meeting with the Chief Medical Officer, it was determined that serious attention is needed for a failing Risk Management department. It is critical th..
In today's depressed economy, your small consulting company is "scratching" for survival. You have been charged to prepare an initial response that will attract the interest of the company that posted the RFP.
Unlimited amounts of alloys and scrap steel can be purchased. Scrap steel cost $100 per ton and contains 3% carbon and 9% molybdenum. The cost per ton and chemical make up of the alloys is:
discuss the characteristics of effective teams? What are the challenges managers face when managing global teams?
What is the best way to ensure the implementation of an organizational change. What stakeholders require communication
An example of a "hidden" production function is money transfers at banks. Shortening the project's duration by deleting unnecessary activities is called "project crashing." Low-cost leadership is the ability to distinguish the offerings of the organi..
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