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1. In the context of an organization with which you are familiar, come up with a definition of 'customer retention'? What customer-related data does the organization have that indicates success or failure at retention?
2. Go online and research loyalty programs. How successful are they at generating loyalty? What are the distinctive attributes of the most successful programs?
3. Go online and research customer clubs. How successful are they at generating loyalty? What are the distinctive attributes of the most successful clubs?
Xavier and Yvette have been paired up to analyze the needs of ZZZ Sleepers mattress stuffers.
Identify and analyze the various elements that comprise your health care industry's trends and policies.
Mission statement, Porter's five forces model, Value Chain Analysis concept
If you owned a small business, would you develop a code of business conduct?
Evaluate the following scenario and determine why the particular form of business organization should be used.
What is an appropriate positioning statement for Apple iPhone product/service?
Define the business service, vision and mission
A well known business person walks into your business and asks to speak to the owner. He introduces himself as John Doe and would like to talk to you in private. Mr. Doe is retiring and is closing his business that was located just down the street,
To meet the objective of increasing fuel options for automobiles in order to reduce demand for and prices of petroleum, suppose there is a commitment to make available plug in hybrid vehicles that will be accepted by customers as soon as possible.
Find factors do you need to consider when making this substitution. If capital cannot be substituted for labor, what other options do you have to address the issue of rising labor costs.
Identify, map, and describe the strategic drivers for Housing Building Industry, commencing with the national economy and ending with the market segment customers
A critical assessment of the competition and the competitive environment (remote and operating environments).
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