Reference no: EM133604762

Chapter 11 Case Study Vincent Valley Dental Pediatric Saturdays Vincent Valley Dental (VVD) is a comprehensive dental practice with 37 sites. VVD provides a wide range of services from preventive to specialty dental care. VVD has grown rapidly and is seeing a strong increase in the number of patients who seek its services. The areas VVD serves is also seeing strong population growth. As a result of increasing patient demand and the interest in providing more effective dental care for children, a new process was recently begun-Saturday schedules reserved for children. The benefit of the new Pediatric Saturdays is that the scheduling is highly efficient, allowing families to have all their children seen at about the same time and be on their way in about 30 minutes. In addition, Pediatric Saturdays is also an excellent opportunity to introduce the children's parents to the practice and meet the doctors. As part of the process, Pediatric Saturdays are planned one year in advance. Special considerations are taken to assure that the majority of the pediatric population has access on Saturdays. The number of Pediatric Saturdays planned is based on the pediatric population in each practice. Staffing for Pediatric Saturdays is also planned.