Value of implementing total quality management standard

Assignment Help Dissertation
Reference no: EM131971879

Topic- Value of implementing TQM (Total Quality Management) standard to increase the firm performance

Learning Outcomes

Critically evaluate and analyse theories and concepts relevant to the chosen topic to be researched, in the form of a literature review

Appraise research methodologies in order to specify, design, justify and execute appropriate and effective research

The Assignment Task:

In order to complete your dissertation, you must first establish the theoretical basis for your research, which is provided by the Review of Current Thinking (Literature Review).

You will then need to develop your Research Methodology, explaining how you plan to build on your literature review, with your own primary research.

These are the purposes of this Research Plan assignment which should be structured as follows:

Title

A working title for the dissertation that reflects its focus. This may be the principal research question that it seeks to answer.

Introduction and research purpose

This section should explain the ‘what' and ‘why' of your investigation. It should include the following:
- a clear statement of the issue, problem or research question(s) to be addressed in the dissertation,
- the overall purpose or goal of the research,
- a discussion of why this issue is important, within a wider organisational and business context.
It will be useful to refer to appropriate secondary sources, in justifying the importance or topical nature of your investigation.

(IMPORTANT NOTE: If, after submission of the research plan, you want to change your dissertation to consider a completely different business problem or question, you would need to complete the Change of Topic or Core Focus form on Blackboard and have it signed by your supervisor before proceeding. This is because a major change to the direction and focus of the work would require different literature and different primary research).

Review of current thinking

Here you need to explain where your investigation fits in the wider body of literature and perhaps informs a current debate in that literature. You should critically evaluate carefully selected concepts, theories and ideas which might be useful for investigating your research topic and taking it forward. You will need to discuss material from a range of relevant academic journal articles, as well as appropriate secondary research. All sources must be referenced using the Harvard system.

A key requirement here is to develop a clear argument, linking the literature to the issue, problem, or questions that you have identified in the introduction; so that we can see how your investigation is informed by current knowledge and how it might enhance that knowledge.

At the end of your review you should conclude by summarising the key ideas in the review, which will be helpful for the development of the primary research.

Note: please do not present ideas from the articles one by one, as in the proposal - you must now compare and contrast, creating an argument and discussion.

Methodology

This section will explore ‘how' you will conduct your primary research and ‘why' you have chosen to design your research in that particular way. It needs to demonstrate how your chosen strategy and methods will help to inform the question(s), problem or issue which you identified in the introduction and it needs to build logically on findings from the literature review. You will need to take into account any constraints you might face - typically time and money.

You will need to identify clearly:
- which data you need to satisfy your research objectives
- the sampling frame - from whom will you collect this data?
- how data are to be analysed
- any special expertise you might need to acquire or develop to collect or analyse your data (e.g. software, statistical, interviewing skills)
- any access and ethical issues you are likely to encounter during your research and how these would be addressed.
and offer a full justification for the choices you have made.

For example, you can reflect on why a survey, interview or mixed method approach has been chosen and what other alternatives were considered or discarded and why.

Appropriate references should be made to the research methods literature.

Note: all International MBA students are expected to collect some primary data for their final dissertations. Dissertations purely based on literature reviews will not pass.

The Research Ethics Checklist will need to be completed and uploaded as a separate document on Blackboard, by the due date. The Research Ethics Checklist can be found in the same folder as this assignment brief. Further information about the university's research ethics procedures is on:

The ethics form is a required document and your research plan will be considered a non-submission if it is not uploaded on Blackboard.

Primary Research Instrument

For this section of the work for your plan, you need to develop your principal research instrument e.g.
- for interviews or focus groups; a schedule of how they will be structured and the questions or themes to be explored, any visual props to be used etc.

- for surveys, a draft questionnaire

This should be placed in the Appendices of your plan and cross referenced within your Methodology section. It will not be considered part of the word count.

If you are using mixed methods, it is acceptable to include just one of your research instruments.

List of References

Your plan should also include a list of all your references, using the Harvard system.

Note: Marks will also be given for use of English, please therefore ensure you check your work carefully for spelling and grammar.

Please note:

For the final dissertation submission you will be required to submit:
- An electronic copy uploaded to Turnitin
- Selected evidence of original work. This may include, copies of completed questionnaires, interview recordings or transcripts, draft work etc....so keep all your work in progress.

Your dissertation may fail if you do not provide sufficient evidence of the originality of your work, especially your primary research.You should not assume that you will be invited to a viva (oral examination) to provide further evidence if the appropriate evidence is missing from your final dissertation.

Attachment:- Dissertation.zip

Verified Expert

The job was basically a proposal on the given topic. The topic dealt with the value of TQM to enhance the performance of the firms'. It is noted that the TQM practice enables the chances of bettering the quality of the offerings. Doing this would be helpful for the delivering quality products and services to the customers thus enhancing the chances of customer attraction. The job has included an analysis of Chap1, 2 and 3 where the research paradigms that have been chosen have even been included.

Reference no: EM131971879

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Reviews

len1971879

5/5/2018 6:56:01 AM

20% Written communication Very well written, professionally presented, easy to follow. Correct academic citing and referencing of sources. A fascinating and insightful read. High level of attention to detail. Word count (+/- 10% permissible) observed. Well written, professionally presented, easy to follow. Correct academic citing and referencing of sources. An interesting read. Good level of attention to detail. Word count (+/- 10% permissible) observed. Reasonably well written, long winded in parts. Citing and referencing could be improved. Reasonable level of attention to detail. Word count (+/- 10% permissible) observed.

len1971879

5/5/2018 6:55:53 AM

Likely to show a range of strengths and weaknesses rather than an overall consistent approach e.g. good methodology, evaluation and critique of approach but further refinement of research instrument needed. Follows logically from the literature review but some stronger links could be made. Demonstrates a problem solving orientation in the design of methodology even if the execution of it is weak. Offers some critical reflection on research design and execution. Research instrument attempted with a few useful ideas but major reworking needed to address the research question and link to the literature review. Methodology is ineffective for producing useful findings, or, approach taken does not take literature review into account. Research instrument is unlikely to shed significant light on the research question. Overall superficial attempt which would not be passed at undergrad level, let alone Master’s.

len1971879

5/5/2018 6:55:46 AM

30% Methodology and creation of principal research instrument Methodology is well explained and entirely justifiable in relation to objectives, high level of reflection on and critique of own approach. Sampling is appropriate and very fit for the purpose. Demonstrates a high level of scholarship in developing methods chosen. The research instrument is ready for use and will shed significant light on the research question. Methodology is sound and student shows ability to identify limitations and critique own approach. Sampling is appropriate. Some minor changes are needed to the research instrument but overall this student is almost ready to embark on the primary research.

len1971879

5/5/2018 6:55:40 AM

30% Review of current thinking: range of sources and critical evaluation Material selected from a wide range of appropriate sources; scholarly level of evaluation and critique, many original insights. Excellent use of journal articles. Material followed logically, systematically and persuasively with direct relevance to objectives Material selected from a good range of sources, level of evaluation and critique is mainly but not consistently high, some original insights. Good use of journal articles. Generally systematic presentation with a high degree of persuasiveness, generally relevant to objectives. Reasonable range of sources consulted and demonstrates reasonable ability to evaluate and critique complex concepts, with mostly sensible relevance to the argument. Reasonable range of journal articles. A few original insights. Relevance to the objectives is clear, even if not always consistent.

len1971879

5/5/2018 6:55:18 AM

D E(FAIL) (40-49%) (<40%) The student is able to define the research problem, although the terms of reference and rationale lack clarity. Some links are made to an appropriate academic area of business / management, even if contextualisation is limited. Strategic importance of dissertation is stated, but with little substantiation. The nature of the research problem is not clear and must be largely assumed. Rationale is absent or ill-defined. Relationship to an appropriate area of business / management is tenuous. Strategic importance of problem reads like a corporate brochure.

len1971879

5/5/2018 6:55:11 AM

Wtg Section in research plan A B C (70%+) (60-69%) (50-59%) 20% Defining the research question and setting in a business context Very clear definition of research problem, objectives and rationale. Thoroughly related to an appropriate academic area of business / management in a wider context. Strategic importance of problem very clearly presented. Clear definition of research problem, objectives and rationale. Well related to an appropriate academic area of business / management in a wider context. Strategic importance of problem clearly presented. Research problem is stated, objectives and rationale are reasonably clear. Related to an appropriate academic area of business / management, and reasonable links are made to the wider overall context. Strategic importance of problem is explicit, although requiring some assumptions by the reader.

len1971879

5/5/2018 6:54:53 AM

4. You will receive a digital receipt as proof of submission. This will be sent to your Bucks e-mail address; please keep this for reference. 5. You are reminded of the University’s regulations on cheating and plagiarism. In submitting your assignment you are acknowledging that you have read and understood these regulations. 6. Late submission within 10 working days of the deadline will result in the mark being capped at a maximum of 40%. Beyond this time the work will not be marked. 7. You are reminded that it is your responsibility to keep an electronic copy of your assignment for future reference.

len1971879

5/5/2018 6:54:40 AM

ase on My Dissertation Proposal, make a Research plan of 4000-5000 words, and fill in a Research ethics checklist . 1. This assignment must be submitted electronically by 2pm on the submission date 2. To submit electronically you must upload your work to the e-submission area within the Blackboard module concerned.Click Submit>Browse (find the correct file to upload) Upload>Submit 3. You can resubmit your work as many times as you like until the deadline. If you choose to resubmit, your earlier submission will be replaced, and you will NOT receive an Originality Report until 24 hours from when the submission was made.

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