Use quality improvement tools and practices

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Reference no: EM133739467

Learning Outcome 1: Use quality improvement tools and practices for continuous improvement to achieve the organizational change and transformation. (2.2)

Learning Outcome 2: Implement quality improvementefforts using teams fororganizational assessment andquality audits. (3.1)

Assignment Question:
1. In your own words, summarize the article. ( 150 - 200 words )
2. To which extent do you agree or disagree with the author point of view "that internal customers' needs are important as externals to create a true quality environment" and Why? ( 150 - 200 words )
3. Discuss the tools needed to operate within the new environment as indicated by the author. ( 150 - 200 words)

Reference no: EM133739467

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