Use incentives as a tool to leverage better performance

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This fall the Wells Fargo scandal of staff developing fake bank accounts using existing customer information was big news. A recent article in American Banker magazine said that this issue just scratches the surface of ethical challenges created by businesses that use incentives as a tool to leverage better performance. Describe the decision tools that managers should use in making ethical financial decisions (at least 3) and what steps a manager should take to assure that ethical practices are followed when an incentive for performance is offered.

Reference no: EM131374983

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