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Use a spreadsheet to construct a pareto chart

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Reference no: EM13810451

The following data is collected from customer complaints about service problems at a hotel. Complaint types are coded A-G. Use a

Spreadsheet to construct a Pareto chart for this data.

 

Categories

Frequency

A

5

B

9

C

22

D

5

E

18

F

9

G

7

 

In your own words explain principles of lean thinking. Use a logistics related example to show where and how those concepts apply.

Reference no: EM13810451

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